Reviews

What a great place to stay.

5 of 5 stars review on Google - 09 Mar 2025

What a great place to stay. Excellent location next to Paddington and very polite, friendly attentive staff. Thank you Mohammad, Zak and Chadiu for helping to make our stay so comfortable.

by Jamie Goode

Located just outside Paddington station.

5 of 5 stars review on Google - 03 Mar 2025

Located just outside Paddington station. Stag are helpful and friendly. The breakfast was next door in frankie and benny's restaurant. That was a good selection of hot food, cold cuts, cereal, pastries and fruit. Rooms were reasonably sized and contained everything we needed. I would use the mercure again if we were to visit London.

by Maxine Smith

Overnight stay

4 of 5 stars review on TrustYou Survey - 02 Mar 2025

1st time stay in the hotel. Needed somewhere close to Paddington station and this hotel is prefectly located. Overall a comfortable stay

by Steve

Wonderful

9 of 10 stars review on Booking.com - 02 Mar 2025

The room was large and clean. The people of reception friendly , among others Mohammed and Mimi. Upon arrival, which was early, we could leave the luggage. Breakfast was delicious and extensive.

by Danielle, Netherlands

Great stay for those travelling alone to London

5 of 5 stars review on TrustYou Survey - 26 Feb 2025

I was welcomed as soon as I entered by Claudio. He was so helpful and friendly. I found the rooms to. Be comfortable and quiet. The location was fantastic.

by Heather Foord

The staff here were extremely helpful and friendly

5 of 5 stars review on Google - 26 Feb 2025

The staff here were extremely helpful and friendly … a big Thanks to Witek who was so helpful in resolving a problem for me … Thank you !!

by Murray McCallum

Weekend in London

9 of 10 stars review on Booking.com - 25 Feb 2025

Kind and welcoming staff, Claudiu a nice and helpful guy!

by Alessandro

Outstanding

10 of 10 stars review on Trip.com - 25 Feb 2025

Very convenient location near shops restaurants and train station. Very good service and friendly staff. Breakfast is great

by S‍i‍u‍ ‍M‍i‍n‍g‍ ‍A‍m‍y

Great stay

5 of 5 stars review on TrustYou Survey - 24 Feb 2025

Very happy with my stay. The room was a good size and met all requirements. Was very impressed with the toiletries provided

by Chris L

Good Location, Friendly Staff

4 of 5 stars review on Google - 24 Feb 2025

Good Location, friendly staff, clean, breakfast was good, rooms were good size overall for London, amenities in room were also good.

by Darrin Smith