Reviews

nice stay ,close to Paddington station ,my stay was great

8 of 10 stars review on Booking.com - 04 Mar 2022

close to Paddington station and a leisurely 30 min walk through Hayde park to Knightsbridge

a very comfortable nice room , and the hotel staff exceptional

10 of 10 stars review on Booking.com - 02 Mar 2022

the room was very nice
the staff was excellent

Exceptional

10 of 10 stars review on Booking.com - 02 Mar 2022

The Team of your Hotel is exceptional! Especially Mr Witek and the Gentleman at the reception desk! You are great guys! Thank you for the help and being great host!

Great & flexible Team

5 of 5 stars review on TripAdvisor - 01 Mar 2022

Very bad weather in London that day, arrived earlier than expected and really needed a room. Of course Mr Witek and the Gentleman at the reception desk helped me get an accomodation. They know what and when to do! Definitely I would recommend this place to anyone coming to this area.

Excellent location and good value of money

5 of 5 stars review on TripAdvisor - 22 Feb 2022

A good hotel in excellent location, very close to the Heathrow express, tube station, restaurants, pubs and anything you might need. .
The staff is friendly and helpful with no BS.
The Concierge, Mr. Witek is especially knowledgeable, friendly and very helpful.
Very good money's worth.

Super helpful

5 of 5 stars review on TripAdvisor - 18 Feb 2022

Mr. Witek was just a true superstar today. With such a bad weather conditions in the UK he took care of all customers coming in. My train was cancelled and I had to catch important flight from the airport. He went an extra mile and CONVINCED taxi driver to take me to the airport. I couldn’t thank him enough.

cleanliness very welcome and amazing staff

5 of 5 stars review on TripAdvisor - 17 Feb 2022

hotel very well located best value for money. very clean bedding is excellent .
no complaints for any cleanliness staff services
pleasant and welcoming staff a special mention to Mr. Witek and Lin. Thank you Guys.

A must to visit during your stay. I’ll be back sure.

Yoana

5 of 5 stars review on TripAdvisor - 13 Feb 2022

Our stay at London Mercure Paddington was made exceptionally special by Mr Witek, not only was he very polite and accommodating, he made us feel at home.
Mr Witek never failed to smile or offer a helping hand.
Thank you Mr Witek for making our stay such a joyful experience.

Excellent stay whilst staying in London for a business trip.

5 of 5 stars review on TripAdvisor - 09 Feb 2022

I had an excellent stay at Mercure Hotel in Paddington this week. Whilst visiting London on a business trip i found the hotel very accessible from the station. Mr Witek in reception was very attentive, kind and made it an easy stay during my visit, a real credit to the organisation.

LOVELY STAFF + GREAT LOCATION

5 of 5 stars review on TripAdvisor - 09 Feb 2022

Booked here for a month long stay as I extended my trip in London. Not only is the front off staff friendly and helpful, but Mr. Witek goes above and beyond with pleasant conversation daily as well as making sure my stay here was as comfortable as possible. Located right next to Paddington station the location of the hotel could not make getting around London easier.