Reviews

Outstanding service, attention and help from staff at reception, entrance concierge, rooms manager and a Romanian cleaning lady on arrival

9 of 10 stars review on TrustYou Survey - 20 Apr 2025

"See above. I was travelling alone with baby. They all made sure they were a solution to any potential problem I could have. Travelling sole with a baby poses significant barriers and limitations. They made sure these dissapeared. Their attitude also gave me an unvaluable peace of mind as I was certain rhat I could rely on them if a problem would arise."

Great service and location

9 of 10 stars review on TrustYou Survey - 19 Apr 2025

"Pleasant experience for a 3 nights stay. The location was great with many F&B and easy access to a Heathrow airport via Elizabeth line"

Convenient to Paddington

10 of 10 stars review on TrustYou Survey - 19 Apr 2025

"Easy access to the Tube. Comfortable rooms and great service"

Jasmine was very helpful and accommodating!

5 of 5 stars review on Google - 18 Apr 2025

Jasmine was very helpful and accommodating! The staff was very friendly!! Highly recommend

Well Located

10 of 10 stars review on TrustYou Survey - 17 Apr 2025

Best place to stay with Excellent Location. Very friendly and cooperative staff highly appreciated. Best of luck!!

Best service ever would recommend

5 of 5 stars review on Google - 17 Apr 2025

Best service from. Ikram,jasmine and claudiu and Zak best service ever would recommend to anyone who wants to come here Very kind and friendly people.

Location is perfect

5 of 5 stars review on Google - 17 Apr 2025

Location is perfect. The staff are incredibly efficient, professional and friendly. Jasmine, Claudiu and Abdul are excellent. Customer service is top notch.

It was a very good hotel.

5 of 5 stars review on Google - 17 Apr 2025

It was a very good hotel. The location was good and the employees were great. I would definitely like to use it again next time. Thank you IKRAM.CLAUDIa.JASMINE.

Friendly staff and perfect location.

9 of 10 stars review on Booking.com - 17 Apr 2025

The staff were exceptional. Friendly, helpful and polite. Couldn’t do enough for us. Will certainly stay again.

Exceptional

10 of 10 stars review on Booking.com - 17 Apr 2025

Comfortable room and great location right next to Paddington (I needed to catch an early Heathrow Express train next morning so it was perfect).