Reviews

Outstanding service, attention and help from staff at reception, entrance concierge, rooms manager and a Romanian cleaning lady on arrival

9 of 10 stars review on TrustYou Survey - 20 Apr 2025

"See above. I was travelling alone with baby. They all made sure they were a solution to any potential problem I could have. Travelling sole with a baby poses significant barriers and limitations. They made sure these dissapeared. Their attitude also gave me an unvaluable peace of mind as I was certain rhat I could rely on them if a problem would arise."

by LIrene BPrieto

Great service and location

9 of 10 stars review on TrustYou Survey - 19 Apr 2025

"Pleasant experience for a 3 nights stay. The location was great with many F&B and easy access to a Heathrow airport via Elizabeth line"

by Ng CJ

Convenient to Paddington

10 of 10 stars review on TrustYou Survey - 19 Apr 2025

"Easy access to the Tube. Comfortable rooms and great service"

by Carillon Orban

Jasmine was very helpful and accommodating!

5 of 5 stars review on Google - 18 Apr 2025

Jasmine was very helpful and accommodating! The staff was very friendly!! Highly recommend

by Kaycee Joubert (Real Life Photographs)

Well Located

10 of 10 stars review on TrustYou Survey - 17 Apr 2025

Best place to stay with Excellent Location. Very friendly and cooperative staff highly appreciated. Best of luck!!

by Imran Aziz Siddiqui

Best service ever would recommend

5 of 5 stars review on Google - 17 Apr 2025

Best service from. Ikram,jasmine and claudiu and Zak best service ever would recommend to anyone who wants to come here Very kind and friendly people.

by Jerry00 00

Location is perfect

5 of 5 stars review on Google - 17 Apr 2025

Location is perfect. The staff are incredibly efficient, professional and friendly. Jasmine, Claudiu and Abdul are excellent. Customer service is top notch.

by Michele Ann Gilbert

It was a very good hotel.

5 of 5 stars review on Google - 17 Apr 2025

It was a very good hotel. The location was good and the employees were great. I would definitely like to use it again next time. Thank you IKRAM.CLAUDIa.JASMINE.

Friendly staff and perfect location.

9 of 10 stars review on Booking.com - 17 Apr 2025

The staff were exceptional. Friendly, helpful and polite. Couldn’t do enough for us. Will certainly stay again.

by Jane, United Kingdom

Exceptional

10 of 10 stars review on Booking.com - 17 Apr 2025

Comfortable room and great location right next to Paddington (I needed to catch an early Heathrow Express train next morning so it was perfect).

by Helen, United Kingdom