very good, staff very friendly
Location and Checkout
It suited my one night away.
"It suited the location I needed. Right beside Paddington Station."
Customer service was exceptional
"Customer service was exceptional…. Claudiu, Julia and Abdul were really amazing and I totally enjoyed my stay here."
It was soo good staying
"It was soo good staying here, Abdul, Julia, and Claudiu were the best things that happened to me. They made my stay memorable . I’d always recommend!!"
Great location
"Great location nearby Paddington station."
nice hotel with good location for train and metro
didn't encounter any problems. The room was always neatly cleaned and the people at reception were very friendly and helpful.
Unbeatable location and amazing front desk staff
The room was small but ok for the purposes, if there were two people it would be too small I think unless you are very close. Location was perfect and is the main reason apart from the staff that I choose this hotel. Staff are amazing, all the front desk staff could not be more helpful.
Supportive and helpful staff.
The staff were very helpful and understanding. They allowed me to get early check-in as I arrived after a long flight. They were very friendly. They also happily served my special requests during my stay.
The room was comfortable and clean.
The room was comfortable and clean. Staff were extremely friendly and the hotel is in a great location.
When I arrived the service was fantastic!
When I arrived the service was fantastic! All the staff were kind and very polite. Moreover I felt safe and comfortable in the location I was in. I would definitely stay again.
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Our rate £135, Booking.com rate £153